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Critical Thinking
Emotional Intelligence
Emotional Intelligence
Encourages innovative thinking and equips employees with tools to tackle complex problems creatively and critically.
FOCUS: Brainstorming techniques; lateral thinking; innovation strategies.
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Focusses on understanding and managing emotions to improve interpersonal relationships and workplace dynamics.
FOCUS: Self-awareness; self-regulation; empathy; networking.
Customer Service
Emotional Intelligence
MS Suite - programs
Improves customer interaction skills, aiming to enhance customer satisfaction and loyalty.
FOCUS: Customer engagement; problem-solving; communication strategies.
MS Suite - programs
Scrum / Project Management
MS Suite - programs
Engage your staff in beginner to more advanced sessions on MS Suite programs.
FOCUS: Outlook; PowerPoint; Excel; PowerBI; Project; Word
Scrum / Project Management
Scrum / Project Management
Scrum / Project Management
Develops skills necessary to plan, execute and close projects successfully using agile approaches.
FOCUS: Scrum; project lifecycle; risk management; project planning tools.
Professionalism
Scrum / Project Management
Scrum / Project Management
Focusses on building the skills, attitudes and behaviours equipping staff with the ability to interact professionally and with integrity.
FOCUS: Etiquette; brand; positivity; ethical conduct; interactions; WFH/Office.